If you are visiting startlogic hosting lately, and see the startlogic homepage closely. You will notice that the startlogic put up this at their homepage: “Real 24/7 support with average hold times less than 3 minutes”
Startlogic hosting had improved their technical support and reduced the average waiting time. You spend less time waiting on the support phone call as well. For the startlogic email support, usually i getting feedback within the same day, unless its holidays.
For the startlogic live chat, if you try to go through on peak hours, it really require some patient and waiting. Usually i will require to wait for the queue of 1-5 people in front of me. It can take 2 minutes or up to 15 minutes waiting. Its better if you using Internet explorer with javascript enabled, as the live chat can prompt you once the startlogic support/operator replying you.
Go to Startlogic.com
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