My review on Startlogic Hosting continues, and its now the third week reviewing this hosting company. Been actively search through search engine like google, yahoo, and msn etc. So far, the startlogic user reviews are positive, and rarely will see people complaining about this host. Small problem or issue will be there at every host, and your role is to understand how to get it fix, before send in support ticket and wait for reply. When question is not reply precisely, people said startlogic sucks etc.
Here i will point out a few places that you can quick search for tutorial or guides to help you get thing done and get thing fixed by yourself. Here is what i usually do:
- Make sure the problem is not cause by my own scripting bug or configuration problem.
- Visit scripting homepage, eg wordpress.org, phpbb.com. Find their installation guideline, and use it as a checklist.
- Search through google for similar problem, and hopefully someone before me already shows the answer for that.
- Visit startlogic knowledgebase website, and search for guidelines and instructions to solve the problem.
- I will use the startlogic troubleshooter, located at the support site. This tools is useful when my problem is related to email or ftp.
- Finally, i realise its server side problem or setting problem, I will initiate a support ticket and rise the problem to startlogic.
- Follow up on the support ticket. Until its solved.
- If i having server downtime or webpage not accessible, I will start a live chat with startlogic support team instead
Go to Startlogic Hosting
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